HOW TO CANCEL

You can send a cancel request on [email protected] , the order can only be cancelled if it is not shipped.

HOW TO RETURN OR EXCHANGE

You can return or exchange the order within 2 days of delivery of the product, to return / exchange please mail us at [email protected]

Our return policy is very flexible and customer friendly, we try to accommodate our patrons as much as we can, we welcome exchanges on the following terms -

• If a wrong product has been received
• If you identify a manufacturing defect on the received product
• If the product is received in a damaged condition

If the product doesn’t fit into your desired expectation we will be refunding you the amount of the bought product after taking out the partial cost of freight & packing based on invoice value as follows -

• Rs. 0.00 - Rs. 999 - Rs. 250
• Rs. 1000 - Rs. 2999 - Rs. 500
• Rs. 3000 - Rs. 9999 - Rs. 750
• Rs. 10000 and above – 10% of order value

HOW TO GET A REFUND

All refunds will be processed within 2-4 days of receiving the merchandise back at our warehouse.

Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer ( Please provide your account details for the same ) Please allow 2-4 days for the amount to reflect in your bank statements.

In case your order is damaged, defective, or different/wrong, please report this issue to [email protected] within 48 hours, along with a video of you opening the parcel without editing. Don't forget to mention order details.